This document contains the terms and conditions, privacy policy and cookie policy for www.lakedistricthub.com 

Terms and Conditions

Information on the website

While every effort is made to update the information contained on this website, neither the website owner or any third parties who may work on behalf of either www.lakedistricthub.com and www.lakedisticthub.co.uk can guarantee its accuracy at the date you view the website.

The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

Business Listings

All information regarding a business listing in the accommodation, experiences and food and drink section are given direct from the business owners themselves or using third party information like affiliate websites to create a listing. If there are any inaccuracies in that information included but not limited to such things as price, then LakeDistrict Hub is not responsible for those inaccuracies. We encourage all our advertisers to update their information with us when there are any major changes to their business information. We will include external links to these websites, but they are beyond our control and each user must refer to that websites own terms and conditions before making any bookings with those businesses.

Business Advertising

If you are business wishing to advertise on the www.lakedistricthub.com and www.lakedistricthub.co.uk websites then you give us your express permission to use your assets to create your listing and use of any logos. Any new business advertising with us will receive a 6 month free period at the start of their advertising but will enter into a 18 month agreement and a link for payment will be sent covering the whole of the 18 month period asking for the full years payment in advance with a future start date after the 6 months before the first payment is taken. After the 18 month period, the advertising will run in 12 month periods and on initially setting up your account with us a recurring payment will be set up to be taken 18 months after you first set up the advertising agreement and taken every 12 months thereafter. If you wish to cancel the contract then you need to provide 30 days’ notice and our finance team will end the recurring payment and your listing on the final day of either the 18 month period if you are a new advertiser or after the 12 month period. By signing up as an advertiser to www.lakedistricthub.com and www.lakedistricthub.co.uk you are agreeing to these terms that are set out within the terms and conditions of the website.

Bookings

www.lakedistricthub.com and www.lakedistricthub.co.uk do not take any responsibility for any bookings made as a result of visiting this site. The booking owner is the business provider that you booked with. www.lakedistricthub.com and www.lakedistricthub.co.uk are simply providers of information for those business and we do not collect any monies from their bookings and direct all customers direct to their own individual business website and therefore the contract of booking is with the accommodation provider and not ourselves.

Intellectual Policy

Your use of the website and its content grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the content including LakeDistrict Hub software and all HTML and other code contained in this website. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this website are protected by national intellectual property and other laws and international treaty provisions.

You will need to gain permission to use any content on this site by contacting info@lakedistricthub.com

Links

You are permitted to link to this website, if you make it clear to your users that they are leaving your own website and entering a new one. If you intend to use any of LakeDistrict Hub content and logos, then you must seek permission in doing so by e-mailing info@lakedistricthub.com

 

Privacy Policy

What information do we collect.

We will only ever collect data from you that is necessary and relevant in order to provide you with the products and services that you request.

Personal Data you Share with us.

We will ask you for certain personal information to enable you to fully use all functions on the website and if you want to sign up to our newsletter and these include but not limited to.

• Name
• E-mail address
• Address
• Date or Birth
• Telephone Number

As we are not a direct booking site and an informational site only we do not collect any payment information, however if you are a business advertising with us, we will take payment information for processing purposes, however this is always done through a secure third party payment provider and we do not have access to sensitive payment information.

Personal Date we Collect From You.

We will collect certain information when you use the www.lakedistricthub.com website to enable us to offer you the best service possible and as part of our advertising activities.

The information includes but is not limited to

• Date and Time you used our services.
• Pages you visited on the website and time you spent on those.
• The business you viewed while on the website.
• Your IP address
• Internet browser you use.
• Cookie and Pixel information

Third Parties that we use

We do not share any information with any businesses that we do not use for software and advertising purposes and only then allow access to the relevant data to enable their products to work. The list is shown below.

Darwin Digital, Google, Facebook, Instagram, Mailchimp and Stripe.

Consent

By using this website you agree to all the terms and conditions set out and where you have provided consent then we will send you marketing information through e-mail, SMS about promotions, information relating to www.lakedisricthub.com

You are able to withdraw your consent at any time by contacting info@lakedistricthub.com and we will remove your data from our database or you can follow the unsubscribe link in the e-mails that we send to you and this will automatically remove you from the database and any future marketing activities.

Ways in Which we Might Use your Data

• To Analyse and improve our website and other areas of the business that seek to improve the customer experience
• To remarket or retarget you via your cookie with relevant advertising based on your user behaviour on our website or customer demographics. This advertising does not identify you personally and uses both the cookie and pixel that all websites use.
• We collect e-mail address to help promote and advertise promotions and other advertising campaigns that the business may operate from time to time, we will never sell that data to any third parties and only those third parties that we select as software or advertising partners have access to that data and will only ever be used to promote lakedistrcthub.com and no other business.
• To administer competitions and contact competitions winners.
• To create automated marketing processes that are tailored to your behaviour on our website.

How long do we retain your information for?

We will only ever keep your information on file for a reasonable length of time and will always remove that data on any request made.

Understand your data rights.

You have the right as an individual to access your personal information we hold on you and request that we remove that information or make corrections to that data.

You also have the right under numerous data protection laws to request the following.

• Withdraw your concent for us using your data
• Ask us to remove and erase your data completely from what we hold on file.
• Correct and update your information that we may hold on you.
• Ask for a copy of what data we hold on you.
• Object to us using your data for business purposes unless there is a lawful reason why we have to use that data.

If you would like to do any of the above then please contact info@lakedistricthub.com

If you would like to lodge a complaint about the use of your data, then please contact

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

E-mail: casework@ico.org.uk

Phone: 0303 123 1113

 

Cookie Policy

Introduction

Cookies are what we use to help us operate the website and associated marketing in the most effective way possible.

They help us access how you use our website and how we can improve it based on that information which could include issues with website pages, issues with browser types using our site and or devices. It also helps us give you relevant marketing messages based on your preferences and how you use our website.

What is a Cookie

A cookie is a file containing a unique identifier that is made up of letters and numbers that is initially sent by a web server to a website browser (Google, Firefox, Safari, Internet Explorer and others) this cookie is then stores by the browser. This cookie is then sent back to the server each time the browser requests a new page from the server or in some circumstance interacts with a page that generates an asset. These cookies help us understand how you have used our website and remember your preferences helping us to improve your overall experience on the site. Cookies can also help your browser remember your website logins for example.

How We Use Cookies

Our website uses cookies to help understand how people use our website and can be broken down into different types.

Analytics and Performance Cookies

These allow us to understand the behaviour of users on our website including information like pages visited, number of visits, browser type, time on site and we use Google Analytics as the platform to track this information. Why do we need this information? We need this as it helps us improve the overall performance of the website and deliver a much better experience for our visitors.

Necessary Cookies

These are cookies that form an essential part of the website and are required to enable certain parts of the website to function. This includes things this logging into the customer areas of the website.

Targeting Cookies

These cookies record your website visit and the pages you have visited while on the site and we use this information to tailor our marketing activity to display products that have relevancy to the user based on that behaviour onsite.